At Mist.pk, we understand the importance of protecting your personal information and maintaining your trust. This privacy policy outlines how we collect, use, and disclose your personal information when you interact with our website, mobile application, or other services.
What information do we collect?
When you visit our website or use our services, we may collect the following types of information:
- Personal Information: We may collect your name, email address, phone number, and physical address when you create an account, place an order, or contact us.
- Order Information: We collect information about your orders, including the products you purchase, the date and time of the order, and the payment method used.
- Browser and Device Information: We may collect information about your browser type, device type, operating system, and IP address when you visit our website.
- Cookies and Tracking Technologies: We use cookies and other tracking technologies to track your browsing behavior, preferences, and interactions with our website.
How do we use your information?
We use your information to:
- Process and fulfill your orders: We use your personal and order information to process and fulfill your orders, including shipping and delivering products.
- Improve our services: We use your information to improve our website, mobile application, and services, including personalizing your experience and improving our marketing efforts.
- Communicate with you: We use your email address and phone number to communicate with you about your orders, promotions, and other important updates.
- Analyze and report on sales: We use your information to analyze and report on sales trends and patterns to improve our business.
How do we protect your information?
We take the security and protection of your information seriously. We use industry-standard security measures to protect your information, including:
- Encryption: We use encryption to protect your personal and payment information when it’s transmitted over the internet.
- Firewalls: We use firewalls to prevent unauthorized access to our systems and data.
- Secure servers: We store your information on secure servers that are protected by firewalls and other security measures.
Do we share your information?
We may share your information with:
- Third-party service providers: We may share your information with third-party service providers who help us process and fulfill your orders, or who provide services to us.
- Payment gateways: We may share your payment information with payment gateways to process your payments.
- Law enforcement and regulatory bodies: We may share your information with law enforcement and regulatory bodies if required by law or if necessary to protect our rights and interests.
Your rights and choices
You have the right to:
- Access your information: You can request access to your personal information and order history.
- Correct your information: You can request that we correct any inaccuracies in your personal information.
- Delete your information: You can request that we delete your personal information, but please note that this may affect your ability to use our services.
- Object to our use of your information: You can object to our use of your information for marketing purposes.
Changes to this policy
We reserve the right to modify this privacy policy at any time. If we make significant changes to this policy, we will notify you by email or through a notice on our website.